Updates are available to customers who have purchased a service in accordance with the service they have purchased. You may not share or resell access to your support license key. Updates are provided for the term defined by the service type and are based on the date of purchase. After the service has expired then service renewal will need to be in order to continue receiving support and service updates.
You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Storylie.Com . They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.
It is not permitted to include any of Storylie Feed plugins will be redistributed. Storylie will not provide plugin updates or product support for any Storylie plugin/license that has been bundled, re-packaged, re-sold or re-distributed by an original Storylie customer of that plugin or license.
License holders cannot distribute, freely giveaway, or resell their license key. The license key is only transferable by contacting us and requesting an official transfer of the license to a new owner.
Support and automatic product updates are provided for the term defined by the license type and are based on the date of purchase. After the license has expired a new license will need to be purchased in order to continue receiving support and product updates.
We care about our services and customers. We want to ensure that you are happy with your purchase and that our products work correctly in your website environment.
If you have any questions, problems or concerns with any of our products then please let us know by using the form on the support page.
Subscriptions
If you currently hold an active subscription with us, please ensure that you cancel it either through your account or by contacting us via email from your registered address at least 72 hours prior to the scheduled charge date. Please note that once the charge is processed, refunds cannot be issued in any case.
Money Back Guarantee
If you have any irresolvable issues getting one of our services to work or if you’re completely unhappy with it, we will be happy to provide a full refund within 72 hours of the original purchase. After 72 hours, no refunds can be given.
If you’d like to request a refund, please contact us and tell us why you’d like to have your payment refunded. We’re dedicated to making our services as awesome as possible, so if you’re able to include a clear explanation of why you are unhappy so that we can see whether there’s anything we can do about it for you or for our other services users, then that would be hugely appreciated!
Storylie may on occasion send you email notifications related to your service . These transactional emails may include notification of changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase.
Storylie reserves the right to change the price of any service at any time. Any price change will be reflected on Storylie.com. In the event that any price is lowered, you will not be entitled to a refund for the difference in the price from the time you purchased the service.
We will not share your data with any third parties under any circumstances.
Please refer to our Privacy Policy page.
We do not collect or store any of your login information, Access Tokens, or content. As the plugins are installed on your website then any information is stored within your website’s database. The plugin does not collect any data from the visitors to your website.
By purchasing our service(s) you indicate that you have read and agree to the Terms & Conditions detailed on this page.